GoalPehle memberships are billed yearly through the Apple App Store or Google Play on iOS or Android. In-app purchases are not available on the web; the same login unlocks web access once your store subscription is active. A free trial may be offered before billing begins — trial length and price are shown at checkout in the app.

Cancelling stops future renewals; it does not refund the current billing period. Cancel in your Apple or Google subscription settings (or from Profile → membership help in the app). Deleting your GoalPehle account does not cancel a store subscription — cancel in the store first if you want charges to stop.

Purchases are processed by Apple or Google. For a refund, request it through the App Store or Google Play using their refund or purchase-history tools, and include your store order ID. If you were charged in error, cannot access paid features after a successful payment, or need help finding your order ID, email [email protected] within 14 days with your username, device (iOS or Android), and store order ID. We will review access issues and guide you through the store refund process where we cannot issue the refund ourselves. Eligible store refunds, when granted, go to the original payment method on file with Apple or Google.

You are responsible for keeping your GoalPehle sign-in credentials and account recovery details safe, including your 12-character recovery code and security question and answer. If you have an active App Store or Google Play subscription but cannot sign in because you lost or forgot that recovery code or security question and answer, that is not a billing error or a failure to deliver the purchase, and it is not a basis for a refund from us. We will not grant or request a refund in that situation, except where Apple’s or Google’s own refund rules or applicable law require otherwise. You can still manage or cancel the subscription in your Apple or Google account settings without signing in to GoalPehle, so future renewals can be stopped.

We generally do not offer partial refunds for unused days in a billing period after you have had access to paid features, except where required by law or by Apple or Google’s refund rules.

Please contact us or use the App Store / Google Play refund flow before initiating a card chargeback, so we can resolve access or billing issues quickly. Unresolved store disputes are handled under Apple’s or Google’s policies.